IBDP Business Management Human Resources Chapter 3 Notes

communication

STUDY NOTES FOR BUSINESS MANAGEMENT – HUMAN RESOURCES CHAPTER 3 – COMMUNICATION

These notes have specially been curated by expert teachers to simplify and enlighten concepts given in IB Business Management HL. The notes are comprehensive in nature and are sufficient to study the chapter in depth, One need not look for other resources beyond the notes provided on our website which can be accessed for free.

Business management IBDP is a part of group 3 Individuals and the Society of the IB curriculum. The IBDP Business Management course has been devised for imparting knowledge and understanding of different theories of Business Management and application of various tools and methods. It enables the students to analyze and evaluate business activities at all levels- local, national, or international. It also helps in developing holistic understanding of the business environment today which is complex and fast changing.

The subject covers important characteristic of business organization and business functions of human resource management, finance and accounting, marketing, and operations management. The purpose of the course is to help students develop skills that enable them to think critically and make the right decisions after carefully evaluating and analyzing the issue at hand. It also aims at developing the understanding of the importance of innovation and exploring business from different cultural perspectives.

The chapter on Communication begins with the meaning of the term communication which is the transfer of information from the sender to the receiver. We discuss the importance of effective communication which occurs when the receiver can interpret the message of the sender clearly and the sender is aware of that. 

There are different types of communication:
– Verbal communication is when the communication takes place through the exchange of words. It can be oral or written.
– Electronic communication is also a type of verbal communication where different types of electronic media like email, mobile devices and video conferencing are used.


Other than this, visual communication through whiteboards, projectors, cassette players, etc. Are mostly used in businesses and meetings as a form of verbal communication. Non-verbal communication occurs with the help of body language, gestures, and expressions. The chapter further explains what formal and informal communication implies followed by the barriers to effective communication. Next, we examine the communication network which is the official channel or route of communication in an organization. There are different types of formal communication networks like chain network, vertical network, wheel network, the circle, etc. Which is further discussed at length in the chapter.